Bandeau Général

Our Commitments

SORELEC is committed to offer excellent service quality at several levels:

  • Quick responses to your requests for quote 
  • Order processing within 24 hours with acknowledgement of receipt
  • Assistance in item selection and support throughout your projects
  • Respect of delivery deadlines : Sorelec endeavours to respect delivery deadlines and strives to meet the customers wished delivery times
  • Quality respect : visual inspection is made on receipt of components in order to guarantee product conformity to customer order. Any quality problem is immediately processed and reported to our manufacturers
  • Shipping within the day for any available product in our stock if order received before noon
  • Possibility of dedicated stock upon agreement with customers
  • Traceability and date-code on dedicated labels
  • Customer item references on all sales documents
  • More than 5000 references in stock

 

Customer Service

Carte de France Sorelec

Our Customer Service will be pleased to assist you from Monday to Friday from 8.30 am to 12.30 and from 13.30 pm to 17.30 pm (16.30 pm on Friday)

 

Customer Service : call + 33 (0)2 99 83 78 60 or send an email at contact@sorelec.com